Hosted Telephony is essential for any business who work in a communication-focussed environment, such as a call centre. The solution offered by Aero can save businesses up to 40% on telephony costs, a benefit which you won’t find with a traditional telephone system. Private branch exchange (PBX) is a form of traditional telephone systems used in businesses and an upfront capital cost is required alongside how many functionalities and extensions are needed, which can be difficult to estimate in business environments. With hosted telephony you needn’t worry about this issue, as the Aero cloud solution is on a pay-as-you-use basis and businesses can upgrade or downgrade their account on a monthly basis, dependant on how many users and functionalities are needed.
As well as minimum investment in infrastructure needed, there are a range of handsets to choose from to suit your business needs including Cisco and Aastra (Mitel). The hosted telephony platform is fully managed and hosted in Aero’s cloud providing flexibility to how many users are needed month-by-month and the capabilities required. Your business will have access to a comprehensive range of telephony functions such as music during hold, call recording, call logging and auto-attendant. All business communications are hosted outside of your business premises, therefore risk is greatly reduced.
As well as hosted telephony, Aero Networks offer a range of IT and Telecom solutions and services to a range of businesses across the UK, including organisations in the healthcare, medical, leisure and retail sectors. Other services include Hosted Email, Anti-Virus software, Data Backup and IT Support, to find out how Aero can help your business today, visit www.aero.net.